We talk a lot about how important texting is, but are you aware of all of the texting features you can utilize within LionDesk? In this post, we explore some of the most powerful texting features and benefits. Check them out!

1. Texting has the highest open rate at 98%

When’s the last time you saw an email open rate at 98%? These incredible results are exclusive to texting. Additionally:

• 75% of consumers are OK with receiving SMS messages from people (after they’ve opted in)
• SMS messages have a whopping 98% open rate
• Text messages have a 209% higher response rate than phone, email, or Facebook
• 90% of SMS messages are read within 3 minutes

See more stats and info about text message marketing on our blog post, Get Higher Open and Response Rates with Text Message Marketing.

2. You can use texting short codes to easily generate leads

Are you aware that LionDesk has a Text-2-Sell Short Code option?

Text-2-Sell is a great way to easily generate leads through online and offline efforts including sign riders, prints ads, and more.

As soon a someone texts a code to your LionDesk custom number, it will capture the name and phone of the contact and create a new contact record in LionDesk. The contact record will also include a tag with the code for a quick database search. 

Learn How to Create Text-2-Sell Short Codes

Note: This requires a Custom LionDesk Number (available in CRM Premier, or can be purchased ad hoc with CRM)

3. You can send a personalized text to with the click of a button

Efficiency in marketing is important. It helps you scale your business, but it’s extremely important to personalize messages as well. Just because it’s personalized, it doesn’t mean you can’t do it in bulk! Record one video that’s just personalized enough to

LionDesk has pre-made templates that you can select from or you can create your own!

Here’s how to personalize text messages.

4. Texting reminders can and should be part of your email drip campaigns

Drip Campaigns are a great way to communicate with incoming leads, stay top-of-mind with your database throughout the year and more. 

Chances are you’re already using Drip Campaigns for your emails, but did you know that you can use Texting as part of Drip Campaigns as well? Simply assign a task to yourself to text the contact when they reach a certain part of the campaign! That way, you won’t forget.

Here’s how to use tasks in a drip campaign

5. Save time with texting templates!

With LionDesk, you can create text templates for common texts that you send to your contacts.

Create text templates for commonly asked questions, commonly sent informational texts, birthdays, anniversaries, and more! You can access your templates when you are sending an individual text.

You can also save LionDesk fields, emojis, images, and gifs in your text templates.

Learn how to use text templates

BONUS: You can send videos via text for an even higher response rate

We already know that text messages has a 98% open rate, but how can you best take advantage of that open rate and truly engage with your audience? By using, video, of course!

Video is the #1 way to personally connect with your contacts to scale, and with LionDesk you already have all the tools you need to be able to do this!

Need inspiration? Read our blog post to learn how to Increase Responses From Your Contacts with Video

Don’t Have LionDesk?

There’s no better time to start than now. Sign up for LionDesk with Texting today!

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